Frequently Asked Questions
Find answers to common questions about EJUMA's cargo trailer rental and courier services across Africa.
General Questions
What is EJUMA Cargo, and what services do you offer?
EJUMA Cargo is a dynamic enterprise based in Ghana, specializing in manufacturing and renting cargo trailers designed for bicycles and motorbikes. Our services include the sale and flexible rental of these trailers to cater to diverse delivery needs.
How much weight can your cargo trailers carry?
Our cargo trailers are designed to carry substantial loads, up to 200 kg, providing an efficient solution for various industries and delivery needs.
Can the cargo trailers be pulled by both Motorbikes and Bicycles?
Yes, our cargo trailers are versatile and can be pulled by both Motorbikes and Bicycles, offering flexibility for different transportation scenarios.
Where is EJUMA Cargo located?
We are located at Djanie Ashie Street 17, GA-331-2754 East Legon, Accra, Ghana. You can visit us during our operating hours or contact us through our website.
How can I contact EJUMA Cargo?
You can reach us by emailing my@ejuma-cargo.com or by calling our Ghana number at +233 26 565 2726 or +233 50 365 3878.
What are the operating hours of EJUMA Cargo?
Our operating hours are Monday - Friday: 10:00 - 17:30.
Renting a Cargo Trailer
How does the rental process work?
The rental process is straightforward. You can choose the duration that suits your needs—whether it's a day, a week, a month, or even just a few hours. Our website will guide you through the rental process, allowing for easy and flexible transactions.
What types of cargo trailers do you offer?
We offer a range of cargo trailers to suit various needs. Our selection includes different sizes and features to accommodate your specific transportation requirements.
Can I rent a cargo trailer for a single day?
Yes, we offer daily rental options, making it convenient for short-term transportation needs. You can also choose weekly or monthly rental plans for extended use.
How do I know if a cargo trailer is available for my desired dates?
You can check the availability of our cargo trailers by visiting our website and selecting your preferred dates. Our system will show you the available options.
What are your rental rates?
Our rates are: Daily (5 euros/12 hours), Weekly (30 euros/5 days), and Monthly (100 euros/25 days). All rates include local currency equivalents in GHS and CFA.
Pricing and Payment
What are the pricing options for renting a cargo trailer?
Our pricing is flexible and depends on the type of trailer, the rental duration, and any additional services you require. We offer daily, weekly, and monthly rental rates to suit your budget.
What payment methods do you accept?
We accept various payment methods, including Visa, Mobile Money, credit/debit cards, online payment platforms, and bank transfers. You can choose the payment option that suits you best.
Do you offer installment payment options for renting a cargo trailer?
Yes, we provide installment payment plans for extended rentals. You can choose from 1-year, 2-year, or 3-year installment plans for added convenience.
Can I purchase a cargo trailer instead of renting?
Yes, you have the option to either rent or purchase our cargo trailers. We offer flexible sales options to accommodate your preferences and business needs.
Installment Payment Plans
What are the installment plan options?
We offer three installment plans: 1-Year, 2-Year, and 3-Year plans. All plans require a 30% down payment, with the remaining 70% divided into equal monthly installments.
1-Year Installment Plan
Down Payment: 30% of total price. Remaining 70% divided into 12 equal monthly installments. Monthly installments can be made through our accepted payment methods.
2-Year Installment Plan
Down Payment: 30% of total price. Remaining 70% divided into 24 equal monthly installments. Monthly installments can be made through our accepted payment methods.
3-Year Installment Plan
Down Payment: 30% of total price. Remaining 70% divided into 36 equal monthly installments. Monthly installments can be made through our accepted payment methods.
What happens if I miss a payment?
Late payments beyond the due dates may incur a late payment fee of 10% of the installment amount for each day the payment is overdue.
Safety and Equipment
How do you ensure the safety of your cargo trailers?
Your safety is our priority. We conduct regular equipment inspections and maintenance to ensure the safety and reliability of our cargo trailers. We use quality materials and adhere to strict safety standards.
Can I track the location of the cargo trailer during rental?
Absolutely. All our cargo trailers are equipped with GPS trackers, providing real-time location information. This feature enhances security and peace of mind for both renters and business owners.
Are spare parts available for the cargo trailers?
Yes, we maintain spare parts in warehouses close to main distribution centers to ensure quick and efficient service. Spare parts can be delivered to your location upon request. Contact our Spare Parts Department for specific details on availability, delivery options, and associated costs.
Do you offer insurance for cargo trailers?
Yes, we offer insurance packages for additional peace of mind during your rental period. You can inquire about our insurance options when renting a trailer.
What should I do if I encounter issues with a rented cargo trailer?
If you experience any problems with a rented trailer, please contact us immediately. We will assist you in resolving the issue or provide a replacement if necessary.
Additional Services
Where are your cargo trailers available?
Our trailers are available in all cities and larger villages. You can find them in locations such as markets and trotro stations, ensuring accessibility for various business operations.
Can I arrange for delivery and pickup services for my rented cargo trailer?
Yes, we offer delivery and pickup services to make your rental experience more convenient. Please inquire about these services when booking your trailer.
Do you provide equipment inspection reports to customers?
Yes, we provide equipment inspection reports upon request. These reports outline the condition and safety of the trailer you're renting.
What is the market demand for your services?
The demand for efficient last-mile delivery solutions is rising, especially in French-speaking African countries. Our cargo trailers address challenges in areas with difficult road conditions, making them a practical and cost-effective solution.
Still Have Questions?
Contact us directly for personalized assistance and more information about our services.
Phone
+233 26 565 2726
my@ejuma-cargo.com
Location
Djanie Ashie Street 17, GA-331-2754
East Legon, Accra, Ghana